Krishnan, Mayuram S.: search on Z-Library

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1

Information Technology Industry || Effects of Process Maturity on Quality, Cycle Time, and Effort in Software Product Development

Donald E. Harter, Mayuram S. Krishnan and Sandra A. Slaughter

Journal:

Management Science

Year:

2000

Language:

english

File:

PDF, 637 KB

english, 2000

2

Drivers of Customer Satisfaction for Software Products: Implications for Design and Service Support

Kekre, Sunder, Krishnan, Mayuram S., Srinivasan, Kannan

Journal:

Management Science

Year:

1995

Language:

english

File:

PDF, 1.31 MB

english, 1995

3

Effects of Process Maturity on Quality, Cycle Time, and Effort in Software Product Development

Harter, Donald E., Krishnan, Mayuram S., Slaughter, Sandra A.

Journal:

Management Science

Year:

2000

Language:

english

File:

PDF, 612 KB

english, 2000

4

Drivers of Customer Satisfaction for Software Products: Implications for Design and Service Support

Sunder Kekre, Mayuram S. Krishnan and Kannan Srinivasan

Journal:

Management Science

Year:

1995

Language:

english

File:

PDF, 682 KB

english, 1995

5

Customer Satisfaction for Financial Services: The Role of Products, Services, and Information Technology

Krishnan, Mayuram S., Ramaswamy, Venkatram, Meyer, Mary C., Damien, Paul

Journal:

SSRN Electronic Journal

Year:

1999

File:

PDF, 2.38 MB

1999

6

Information Technology and Administrative Efficiency in U.S. State Governments - A Stochastic Frontier Approach

Pang, Min-Seok, Tafti, Ali R., Krishnan, Mayuram S.

Journal:

SSRN Electronic Journal

Year:

2011

Language:

english

File:

PDF, 984 KB

english, 2011

7

The role of software processes and communication in offshore software development

Gopal, Anandasivam, Mukhopadhyay, Tridas, Krishnan, Mayuram S.

Journal:

Communications of the ACM

Year:

2002

Language:

english

File:

PDF, 229 KB

english, 2002

8

The role of team factors in software cost and quality

Krishnan, Mayuram S.

Journal:

Information Technology & People

Year:

1998

Language:

english

File:

PDF, 232 KB

english, 1998

9

Software product assessment based on customer inputs: metrics and managerial implications

Damien, Paul, Krishnan, Mayuram S., Meyer, Mary C., Ramaswamy, Venkatram

Journal:

International Journal of Services and Operations Management

Year:

2005

Language:

english

File:

PDF, 338 KB

english, 2005

10

Does Offshoring Impact Customer Satisfaction?

Whitaker, Jonathan, Krishnan, Mayuram S., Fornell, Claes

Journal:

SSRN Electronic Journal

Year:

2008

Language:

english

File:

PDF, 140 KB

english, 2008

11

An empirical analysis of customer satisfaction for Intranet marketing systems

Mayuram S. Krishnan, Venkatram Ramaswamy

Journal:

Decision Support Systems

Year:

1998

Language:

english

File:

PDF, 139 KB

english, 1998

12

Evaluating the cost of software quality

Slaughter, Sandra A., Harter, Donald E., Krishnan, Mayuram S.

Journal:

Communications of the ACM

Year:

1998

Language:

english

File:

PDF, 262 KB

english, 1998

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